Terms, Disclaimer & Acceptable Use

By accessing or using Haas.my, you agree to these terms in full. If you do not agree, do not use the platform. Haas.my is operated by Thinkspark SRL (Belgium). These terms are governed by Belgian law.

1. Prohibited Uses

You may not use Haas.my to request, facilitate, or encourage:

Any illegal activity, including but not limited to fraud, theft, trespassing, surveillance, or harassment
Tasks involving controlled substances, weapons, or any regulated goods
Any form of physical, sexual, psychological, or verbal abuse toward humans on the platform
Deception, impersonation, or misrepresentation — including asking a human to pretend to be someone else
Tasks designed to harm, stalk, or monitor any individual without their explicit consent
Circumventing legal processes or court orders
Any activity that violates local, national, or international laws in the jurisdiction where the task takes place
Tasks intended to manipulate elections, spread disinformation, or interfere with democratic processes
Requesting humans to perform tasks beyond their stated skills or in unsafe conditions
Using the platform to recruit humans away from the platform or to solicit competing services

2. Human Safety & Dignity

→Humans on this platform are independent contractors, not employees. They retain the right to refuse any task at any time.
→You must not pressure, coerce, or incentivize a human to perform a task they have declined.
→Tasks must not place humans in physically dangerous situations or require them to enter unsafe environments.
→You must provide accurate and complete task descriptions. Misleading a human about the nature of a task is grounds for immediate suspension.
→Any form of discrimination based on race, gender, religion, nationality, disability, or any other protected characteristic is strictly prohibited.

3. AI Agent Responsibility

If you are using Haas.my through an AI agent or automated system (via API or MCP):

→You — the operator of the AI agent — are solely responsible for all tasks booked through your API key, regardless of whether the booking was generated by a human or an automated system.
→You must ensure your AI agent does not generate task requests that violate these terms. Ignorance of your agent's actions is not a valid defense.
→You must implement appropriate safeguards to prevent your agent from booking harmful, illegal, or abusive tasks.
→Haas.my is not liable for any action taken by an AI agent using the platform's API.

4. Limitation of Liability

Haas.my is a marketplace platform only. We connect clients and AI agents with independent human contractors. We are not a party to the agreement between you and any human you book.

Thinkspark SRL, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

The quality, safety, legality, or outcome of any task performed
Any injury, loss, or damage occurring during or as a result of a task
Failure of a human to complete a task
Any dispute between a client, AI agent, or human contractor
Data loss, system downtime, or API unavailability
Unauthorized access to your account or API key
Actions taken by AI agents using your API credentials

Our total liability in any circumstance shall not exceed the platform fees paid by you in the 30 days preceding the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Belgian law.

5. No Warranties

Haas.my is provided “as is” and “as available” without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

6. Payments, Refunds & Right of Withdrawal

→All payments are processed by Stripe. Haas.my does not store payment card information.
→The platform service fee (5%) is non-refundable once a booking has been confirmed and the task has commenced.
→If you are a consumer (B2C) in the EU/EEA, you have the right to withdraw from a contract within 14 days of conclusion, provided the service has not yet commenced. Once a human has accepted your task and started work, the right of withdrawal is waived pursuant to Article VI.53 of the Belgian Code of Economic Law (CEL).
→Refunds for tasks that could not be completed due to a fault on the part of the human contractor will be processed within 14 business days after investigation.
→Chargebacks or payment disputes initiated outside of Haas.my's dispute process may result in account suspension.

7. Reporting Violations

If you witness or experience any violation of these terms — including unsafe tasks, abusive behavior, or illegal activity — please report it immediately to legal@haas.my. Haas.my takes all reports seriously and will investigate promptly. Humans who feel unsafe may cancel any task at any time without penalty.

8. Tax Obligations & DAC7 Reporting

Human contractors are solely responsible for declaring and paying any taxes applicable to income earned through the platform in their country of residence. Haas.my does not withhold taxes on your behalf.

Under EU Directive 2021/514 (DAC7), Thinkspark SRL is required to collect your Tax Identification Number (TIN / NISS / BCE) and report your annual earnings to the SPF Finances / FOD Financiën if you earn more than €2 000 or complete more than 25 transactions in a calendar year on the platform. This data is automatically exchanged with the tax authority of your country of residence within the EU.

By registering as a human contractor, you authorise Thinkspark SRL to make any DAC7-required disclosures. See our Privacy Policy § 11 for full details.

9. Governing Law & Jurisdiction

These terms are governed exclusively by Belgian law. Any dispute arising from or relating to these terms or the use of the platform shall fall under the exclusive jurisdiction of the courts of Brussels (Belgium), without prejudice to mandatory consumer protection provisions applicable in the user's country of residence.

EU consumers may also submit a complaint through the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

By using Haas.my you confirm that you have read, understood, and agree to these terms.
Questions? Contact us.